Privacy Policy

Last updated: October 16, 2026

Femme Lux Beauty Supply LLC (“Femme Lux”) runs this shop from 4423 N Grimes St suite 600, Hobbs, NM 88240. This policy explains what we collect when you browse, create an account, place an order, or write to us, and how you can ask about that information.

What this covers

It covers this website and shopping with us in Hobbs, NM. If a link leaves this site, that other site has its own policy. This page is not a job-application policy. Email us if you need that.

Information we collect

We collect what the shop needs to take an order, ship it, and answer you.

From you

• Account. Name, email, phone, and password. Phone is required when you register because the store asks for it.
• Order. Shipping address, and a billing address when checkout collects one. The products, the total, and the payment method you chose.
• Payment. You enter card or wallet details with the payment company at checkout. We keep the method you chose and the order total.
• Messages. What you send through the contact form, a return request, a product review, or email to [email protected].
• Newsletter. The email address you submit if you join the list.

From the site

• Session. A cookie so the cart and your login stay with you.
• Use of the site. Browser type and the pages you open here, so we can keep checkout working and see which pages are used.

We do not ask for a government ID, precise location from your phone, health information, or a beauty profile. We do not buy personal information about you from data brokers.

How we use it

• To create your account, take payment, pack the order, and send shipping updates.
• To handle a return, a question, or a problem with an order.
• To send the newsletter if you joined it.
• To prevent fraud and keep the checkout form secure.
• To fix errors on the site.

We do not sell your personal information, and we do not pass your email or phone to other brands for their own marketing.

Cookies

Essential cookies keep you signed in, remember the cart, and protect the checkout form. If the cookie banner is on, choosing “Accept cookies” remembers that choice so we do not ask on every page. The cookie policy explains each cookie.

Who we share it with

• Payment companies you choose at checkout, so they can charge the method you selected.
• Shipping carriers, so they can deliver the address on the order.
• Services that run the shop, such as email and hosting, and only to do that work.
• Authorities, when a law, a court order, or a fraud investigation requires it.

A review you post appears on that product page. If the business is sold, order and account records would go with it so the shop can keep filling orders.

How we protect it

Order and account records are limited to people who need them to run the shop. No way of sending information online is perfect. If you stay signed in, anyone with that device can open your account. Sign out on a shared computer or phone, and email us if you think someone else used your account.

Your choices

• Account. Sign in and update your name, email, phone, or addresses.
• Orders. Open your orders.
• Returns. Start a return.
• Newsletter. Use the unsubscribe link in any newsletter email.
• Cookies. Use the banner, or the controls in your browser. See the cookie policy.
• Access, correction, or deletion. Email [email protected] or call (313) 979-4449. We will confirm the request is yours, then answer. We may keep what we still need for an open order, a return, taxes, or fraud.

Children

This site is not directed to children under 13, and we do not knowingly collect their information. If you believe a child under 13 sent us information, email us and we will delete it. Guides such as teens and tweens skincare are product information for shoppers. They are not accounts for children.

Contact us

Femme Lux Beauty Supply LLC
4423 N Grimes St suite 600, Hobbs, NM 88240
(313) 979-4449
[email protected]

You can also use the contact form.

Changes

If this policy changes, the date at the top of this page changes with it. The version on this page is the current one.

Related: Cookie policy · Terms of use · Accessibility